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  How can I get an RMA number?

You must provide evidence of your claim through e-mail:
  • Item is physically damaged, without carrier being at fault:
    We require photographs of suspected area(s) of damage.

  • You received the wrong order:
    Send us your order number along with all information you can give on the item you received. Also, give the tracking number.

  • Computer component will not function:
    Will require a diagnostic report. If the unit does function you will not get an RMA and you must locate the driver or other software.

  • Another unlisted problem:
    We will need adequate evidence so please describe the way received merchandise functions in comparison to how it should work

CONTACT:

All return requests should be sent through our contact page.
If you have photos to send, please use
ebay@svliquidate.com with subject: RMA REQUEST

   
  Related Topics:
   

  Who pays for shipping?

  What is the time frame I need to process the RMA?

  Am I qualified for a RMA number so I can return it?

  Does getting an RMA mean I get a refund?

  What is your policy for returning a "DOA" Item?

  I sent back my broken item why did you return it?

  I tried to get an RMA but why am I being ignored?

  What do I do when I get the RMA number?


 

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