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Am I qualified for a RMA number so I can return it?
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Your return will be
accepted if any of the following apply: |
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Returns will
be DENIED if any of the following apply: |
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Misunderstanding: You did not know of used condition or item
is incompatible with your system. You should have asked.
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Item was
visibly damaged during shipment: In that case you
should contact the carrier since the item is insured.
Operation
is based on components that did not come with auction
(battery, AC adapter).
Cosmetic
imperfections from auction, item marked or scratched but
works just fine.
No DOA
warranty "stamp" on auction page, but instead an AS-IS
notice.
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These
are some cases with other instances: |
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In some
occasions we accept returned merchandise with a 20%
restocking fee. Returned items should be in the same
condition and packaging as when sent. None of the
shipping charges will be credited in such cases.
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If you
received multiple items, a partial exchange may be
granted if a portion is determined to be DOA.
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If you
returned the item but we determine that you were less
than honest in your request, you must pay shipping
charges to get the item back.
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